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Shipping Information

Shipping to Canada is FREE

Cutoff time: 12:00 PM, Monday-Friday

Handling time: 2 - 3 business days (if product is in stock).

Delivery time: 7 - 20 days.

 

Shipping to USA

You can select your shipping provider in the checkout page.

Your options include:

  1. Standard Shipping with Canada Post. Delivery 7 - 20 days (select one of the options at checkout)
  1. FedEx. Delivery in 2 - 7 days is 35 CAD

 Orders are processed within 2-3 business days if product is in stock.

 

Shipping to Central America & South America

  1. Standard Shipping with Canada Post. Delivery 7 - 16 days (select one of the options at checkout)
  2. FedEx. Delivery in 2 - 7 days is 45 CAD

 Orders are processed within 2-3 business days if product is in stock.

     

     If you are from Australia or Asia, please order from:

    Mersuli Australia www.mersuli.com.au

     

    If you are from Africa and Europe please order from:

    www.mersuli.com

      

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    Shipping is not possible in the dates below:

    If your order was placed on Friday after 12:00pm, Saturday, Sunday.

    New Year's Day January 1

    Family Day February 18

    Good Friday April 19

    Easter Monday April 22

    Victoria Day May 20

    Canada Day July 1

    Labour Day September 2

    Thanksgiving October 14

    Christmas Day December 25

    Boxing Day December 26

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    NOTE:

    Delivery time is expressed as an estimate and is not guaranteed. Delivery time subject to several other factors including National Holidays, sales, carrier delay, credit card authorization, product availability, custom clearance, weather, etc.

    Mersuli is not responsible for undelivered packages based on incorrect address filled out by customer upon checkout. Note that providing a comprehensive and detailed information when placing the order is important.

    Once the package shows delivered, we are not responsible for lost and stolen packages. We will offer our assistance on communicating with the carrier used to ship your package, but we cannot assume any responsibility on your lost or stolen package. We recommend selecting “Signature Required” when placing an order with us.

    Depending on the destination country, there may be import duties and local taxes for your order.

    The customer is responsible for applicable taxes, duties and custom fees. These duties are not calculated in your order. You must calculate them by yourself. Please contact your local customs office for more information. You will be required to pay them to the courier at delivery.

    Custom agents hold the sole discretion to release your package. In some occasions, custom agents may delay the delivery of your package.

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